Frequently Asked Questions
Everything you need to know about your Time Timer® experience.
How does the Time Timer® work without numbers?
The Time Timer® uses a patented red disk that disappears as time elapses, providing a high-contrast visual representation of time remaining to help users manage transitions and focus.
What is your shipping policy for electronic timers?
We offer standard and expedited shipping options. Most orders are processed within 1-2 business days, and tracking information is emailed as soon as your device leaves our warehouse.
What kind of batteries do I need for my Time Timer®?
Most of our models require AA or AAA alkaline batteries. We recommend using high-quality brand-name batteries and avoiding rechargeable ones for the most accurate quartz movement.
Does my purchase include a warranty?
Yes, all authentic Time Timer® products come with a 1-year limited warranty covering any defects in materials or workmanship under normal use.
What is your return policy for open products?
We offer a 30-day satisfaction guarantee. If you are not satisfied with your timer, you can return it within 30 days of purchase for a full refund, provided it is in its original packaging.
Are your timers silent or do they have an alarm?
Our timers feature a silent operation for sound-sensitive environments, but most models include an optional alert with adjustable volume for when time is up.